
The Samaritans was founded in the UK by Reverend Chad Varah who had always wanted to help those who are in distress and has nobody else to turn to. The Samaritans was named in reference to him.
The Samaritans of Singapore was first established in 1st December 1969. It is a non-profit and non-religious organization which aims to prevent suicide and provide emotional support to those who are in despair.
The vision of the organization is to be an available lifeline to those in need.
And their mission is to provide 24hour emotional support by trained volunteers to people who are in crisis(thinking of suicide or affected by suicide).
Below is the statistics of suicide rates in Singapore.

The Samaritans of Singapore website actually provides alot of information about the organization and it also provide information about suicide.

However, I feel that the web layout is too complicated for those who are in distress. It doesn’t exactly help the person to be calm and the complicated design of the layout might contribute more to their stress. It is also not user friendly as those who are not familiar with the use of computer might find themselves stuck and would not know where to click on.
Another problem is that the website is targeted more towards the volunteers rather than those who are suffering. There were also no recent updates to the website.
Therefore, the solution to the problem is to create a more simpler website which is less complicated and user friendly.
We can also make use of social media tools so as to generate more public awareness among the community. Some example of these social media tools are Twitter, Facebook, Blogger and also Youtube.
Through twitter, they will be able to provide short updates to public.
Facebook is also effective in way that it known to generate a lot of traffic. Therefore, creating a group on facebook relating to this organization might actually help in getting more publicity. There will also be a network of volunteers and also those who are in need of help. Facebook is effective as it will be able to spread the message about the organization around through friends.
Creating a microsite is also another way in creating awareness. Microsite, such as blogger, will enable the organization to update about their events and past experiences. It is a great way to interest the community as a blog is less formal and easier to understand.
By using youtube, it can also generate publicity. as it will enable them to videos of events held such as talk and campaigns. One of the features of youtube is that users can post their comments regarding their video. Through that, viewers can share their thoughts about the video.
Below is the ranking of the most visited websites in Singapore. As you can see, Facebook is ranked #1 as the most visited website overall.

Campaigns can also be held to create awareness as well as posters. Putting up advertisements on the internet, radio as well as television can also create more awareness among the public.
So in conclusion, social media is a very effective tool that helps to generate awareness among the public as most of our population are using the internet and it is part of their daily lives.
References:
http://www.singstat.gov.sg/pubn/papers/people/ssnsep02-pg21-22.pdf






